The inside story of one of the world's most luxurious hotels. General Manager Matthew Mullan hopes building work on the new lobby will be finished ready for King Charles's Coronation.

As the multi-million-pound renovation continues, the sales team welcome a foreign dignitary, the kitchen team prepare a banquet for 800 VIPs and emotional stories of staff and a special guest are revealed.

Staff prepare for two huge parties, with the Pride parade starting on the hotel's doorstep. Plus a very special 80th birthday party, and the challenge of finding new sommeliers.

As the multi-million-pound renovation nears completion, there's huge pressure on Chef Marshall to deliver a banquet as high rollers from across the globe are invited to a special event.